Unless an account facility is held, payment will be on receipt of  invoice. Exports accounts are payable 30 days from invoice but prior to export of goods, unless otherwise agreed.

Payment may be made by bank transfer or UK cheque (allow 5 working days for cheques to clear) . Until all sums due to us have been paid we shall be entitled to retain possession of any goods to which you would otherwise be entitled. If any payment is overdue we shall be entitled to suspend deliveries/collections.

Crystle Ltd shall be entitled to sell any wines which it is holding or storing on behalf of a customer to discharge outstanding invoices (whether on account of cancellation fees or otherwise)


Title to all wines shall remain with Crystle Ltd until all sums due from the buyer are paid in full.


We endeavour to ensure that all wines offered strictly adhere to standards acceptable for their age and provenance. With rare exceptions capsules and labels should be in good condition, and that ullage descriptions should conform to base neck or better. In the case of most older wines, the colour should be deemed acceptable. In the event that wines are corked or out of condition for consumption, it will be at the discretion of Crystle Ltd that replacements be made available, without obligation. We are fastidious with regard to provenance and storage conditions, so problems of this nature rarely occur. We purchase from private cellars here in the UK and reputable merchants in Europe.

Force Majeure

The company will not be liable for failure to meet agreed obligations due to prevailing circumstances beyond our reasonable control.


All contracts are subject to English law and jurisdiction. All wines are offered subject to market movement and remaining unsold.

Crystle Limited reserves the right, at its sole discretion, to revise these Terms and Conditions of Use at any time by updating this posting.